A “Happy Customer” is all that matters

I have had the pleasure of meeting some fantastic ladies recently, all of whom hadn’t worn an evening dress in a really long time! One lady in particular had not worn a long dress since her school formal some 30 years ago and as expected, was very unsure as to what would suit her. It was actually really lovely to be asked for my opinion in terms of what shapes, colours and fit I would recommend and my professionalism and experience really kicked in. Once we had found a dress that she loved and felt really terrific in, she then kindly asked for advice on accessories, shoes ……. it really was a very engaged appointment and I thoroughly enjoyed it.

Usually my younger customers who are preparing to attend their school formals are very clear in what they want! They have a shortlist in terms of style, colour and fabric choice before they even come for an appointment. In one respect the appointment has a very clear and concise direction and the girls try on exactly what they have described in terms of the gown they want to hire. This is great as the appointment time is used very efficiently and also the customer tends to be less confused about styles and fit as they try on a smaller number of dresses. However, I have to say nothing beats advising a customer to try something on that they typically would not have chosen off the rail and them being blown away at how fabulous they then look in the mirror!

I really am happy to help and advise if I am asked during an appointment, but at the end of the day, the most important thing is the customer. As long as they are happy, I’m happy!

Here are a few pics of some beautiful Belle Dress Hire customers looking fabulous …..

  

 

To make an appointment please visit the website www.belledresshire.co.uk and complete a contact form.

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