FAQs

Please find below some of the questions I am regularly asked regarding dress hire.

Can I view available dresses for hire online?

Sample photographs of individual dresses can be emailed if requested.  Simply send an email to info@belledresshire.co.uk with your details of your event and also the size of dress needed.  Or check out the blog at belledresshire.co.uk to see Belle Dress Hire customers wearing dresses.  You can see these on Facebook as well under Belle Dress Hire.

Can I call in to view and try on dresses?

Unfortunately not, Belle Dress Hire operates strictly by appointment only.  Email info@belledresshire.co.uk with information regarding your event and when you would like to book an appointment and you will have a prompt response.

When are appointments available?

After contacting Belle Dress Hire for a appointment, we will respond as quickly as possible with available dates and times.  Please be aware that evening and Saturday appointments are the most popular and so are booked well in advance so book early to avoid disappointment.  Operating Monday through to Saturday, Belle Dress Hire is not open on Sundays or Bank Holidays.

I haven’t hire a dress before, what standard can I expect?

The process of hiring is extremely easy.  All of Belle Dress Hire’s collection come from suppliers in London and Paris in a wide variety of styles, fabrics and colours.  Dresses go through rigorous quality controls on a regular basis to ensure high standards are maintained.  Dresses that have been hired a few times will become available for sale so that the stock remains fresh and of the highest quality.

What sizes of dress are available at Belle Dress Hire?

Currently, sizes range from a size 6 through to a size 18.

What does it cost to hire a dress?

All dresses have a standard charge of £80 for hire and an additional £40 security deposit which is returned when the dress is brought back to Belle Dress Hire (see FAQ regarding damage/staining below).

Are alterations and cleaning fees included in the hire charge?

Absolutely!  Belle Dress Hire uses a highly reputable dry cleaning business in Lisburn.  Every dress is professionally dry cleaned after each hire.  Unfortunately, a dress cannot be completely altered to suit one individual although you can discuss buying the dress if available for sale.  Simple alterations such as the tightening of straps or minor adjustments to the length of the dress can be made to suit individual needs.

What happens when I find a dress I want to hire at the appointment?

Payment of the security deposit of £40 is required at this stage to reserve the dress.  The remaining £80 hire fee is then paid when you collect the dress prior to your event.

How far in advance can I pick up my dress and when do I return it?

This is something that will be discussed at your appointment.  Belle Dress Hire does try to be as flexible as possible in terms of picking up and returning dresses to best suit you.

What happens if I damage the dress?

First of all do not attempt to “fix” any damage done to the dress yourself.  If the dress is beyond repair, the £40 security deposit will be not be returned.  If damage to the dress can be fixed by Belle Dress Hire, a percentage of the deposit may need to be retained.  This is something that will be discussed with Belle Dress Hire when the dress is returned.

What happens if I stain the dress?

Again, do not attempt to remove stains yourself from the dress.  A high percentage of stains will be removed during the dry cleaning process such as food, alcohol, tanning, make up etc  Chewing gum and cigarette burns for example cannot be removed through cleaning and some of the security deposit may need to retained to resolve these more stubborn stains.  This will be discussed when you return the dress.

Can someone attending the same event, hire the same dress in for example a different colour?

Customers can be rest assured that all efforts are made to ensure that no two dresses are hired by individuals for the same event.  Belle Dress Hire can also assure you that someone cannot hire the same dress in a different colour for the same event either.

I attend numerous black tie events throughout the year, can I have a discount if I hire on a regular basis?

This is something that can be discussed with Belle Dress Hire directly depending on the number of events attended in any given 12 month period.